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Terms & Conditions

The website www.beatsworkin.net , our products and services are governed by UK law.

Use of this website www.Beatsworkin.net constitutes acceptance of the following terms and conditions.

  1. All goods and delivery costs must be paid for in full by the customer before the goods are dispatched.
  2. It is the responsibility of the customer to select the correct postage for their delivery area, entering the incorrect postage will incur a surcharge depending on current postage costs.
  3. We cannot deliver to PO box addresses, all delivery addresses entered must be to a real residential address.
  4. Postage to areas outside of UK mainland are subject to a surcharge depending on current postage costs.
  5. Fraudulent attempts to obtain goods via unsolicited means are deemed criminal offence and will be reported to the appropriate authorities.
  6. All prices stated on the site are inclusive of VAT we hold the right to make changes to these prices at any time.
  7. Beatsworkin will not be liable for any losses that were not foreseeable to both parties when the contract was made, for losses that were not caused by any breaches caused by Beatsworkin and also business loses and/or losses to non customers.
  8. You may see advertising material from third parties on this website.
  9. Individual advertisers are responsible for there own material. Including without limitation, error, omissions or inaccuracy.
  10. Beatsworkin is not in any way responsible for material published in external websites linked to www.beatsworkin.net.
  11. The greatest care is taken in the presentation of this web shop; the images of the products may vary slightly in colour or style, this is due to the limitations of the technology used to display the pictures.
  12. Our web images, descriptions and colour are subject to change and are for illustration only.
  13. Our stock is subject to availability in an event of a particular colour or variation not being available we will make every attempt to find a suitable alternative and contact you the customer before altering the order.
  14. A refund will be offered if there is not a suitable alternative available.
  15. In all cases you the customer will be kept informed.The customers right to cancel or return a product (as examined by returns staff) is reserved.
  16. Any disputes or enquiries should be sent in writing to:

    DEVON EX32 8HJ
    TEL: 01271 321111.
  17. Beatsworkin prohibits any hacking and/or any other form of site misconduct.
  18. Beatsworkin holds all intellectual property rights, consent must be obtained from beatsworkin for reproduction of any part of the site.
  19. Beatsworkin does not accept responsibility for loss of use due to site bugs or site coding.
  20. Once an order is placed with beatsworkin a conformation email will be sent to you the customer a second email will then be sent once the order has been dispatched.
  21. It is the customers responsibility to give a correct and valid email address so you can receive these emails.
  22. Orders will be received within 3 days but please leave 14 days for unforeseen circumstances.

VAT NO. 810698033




1.1. This document (together with any documents referred to in it) tells you the terms and conditions

upon which we sell and supply the goods (the 'Goods') listed on this website (the 'Website') to you.

1.2. Before confirming your order please:

1.2.1. Read through these terms and conditions (the 'Conditions') and in particular our

cancellations and returns policy at clause 12 and limitation of our liability and your

indemnity at clause 16

1.2.2. Print a copy for future reference.

1.2.3. Read our privacy policy regarding your personal information.

1.3. By ordering any of the Goods listed on this Website, you agree to be legally bound by these

Conditions. You will be unable to proceed with your purchase if you do not accept these terms and

conditions as may be modified or amended and posted on this Website from time to time.

1.4. We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any

time without notice to you. Your continued use of the Website (or any part thereof) following a

change shall be deemed to be your acceptance of such change. It is your responsibility to check

regularly to determine whether we have changed these Conditions.


2.1. This Website is owned and operated by beatsworkin ('we'/'us'/'our') of beatsworkin 6 queens

house queens street barnstaple ex32 8hj. Our VAT Number is: 810698033.


3.1. You agree that email and other electronic communications can be used as a long-distance means

of communication and acknowledge that all contracts, notices, information and other

communications that we provide to you electronically comply with any legal requirement that such

communications be in writing.

3.2. We will contact you by email or provide you with information by posting notices on our Website.


4.1. Our Website is only intended for use by customers resident in England, Wales, Scotland and

Northern Ireland (the United Kingdom).

4.2. We can, in our sole discretion, accept orders from individuals located outside the United Kingdom

and ship overseas subject to you paying for the additional shipping or postage costs. You will have

an opportunity to cancel your order in case these costs are not acceptable.

4.3. If we agree to supply any Goods ordered from the Website for delivery outside the United

Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to

complying with foreign regulatory requirements or laws. You will be responsible for payment of any

such duties and/or taxes in addition to our price including VAT and the cost of delivery. Please

note that we have no control over these charges and cannot predict their amount. Please contact

your local customs office or taxation authority for further information before placing your order.

4.4. Please note that when shipping products internationally, you should be aware that cross-border

shipments are subject to opening and inspection by customs authorities. Please also note that you

must comply with all applicable laws and regulations of the country for which the Goods are

destined. We will not be liable for any breach by you of any such laws.


5.1. When registering on the Website you must choose a username and password. You are

responsible for all actions taken under your chosen username and password.

5.2. By registering on the Website you undertake:

5.2.1. That all the details you provide to us for the purpose of registering on the Website and

purchasing the Goods are true, accurate, current and complete in all respects

5.2.2. To notify us immediately of any changes to the information provided on registration or to

your personal information

5.2.3. That you are over 18 or if under 18 you have a parent or guardian's permission to

register with and purchase the Goods from this Website in conjunction with and under

their supervision

5.2.4. To only use the Website using your own username and password

5.2.5. To make every effort to keep your password safe

5.2.6. Not to disclose your password to anyone

5.2.7. To change your password immediately upon discovering that it has been compromised

5.2.8. To neither transfer or sell your username or password to anyone, nor permit, either

directly or indirectly, anyone other than you to use them

5.3. You authorise us to transmit your name, address and other personal information supplied by you

(including updated information) to obtain information from third parties about you, including, but

not limited to, credit reports and so that we may authenticate your identity.

5.4. We reserve the right to terminate an agreement formed with you pursuant to clause 9 below and

to suspend or terminate your access to the Website immediately and without notice to you if:

5.4.1. You fail to make any payment to us when due

5.4.2. You breach these Conditions (repeatedly or otherwise)

5.4.3. You are impersonating any other person or entity

5.4.4. When requested by us to do so, you fail to provide us within a reasonable time with

sufficient information to enable us to determine the accuracy and validity of any

information supplied by you, or your identity

5.4.5. We suspect you have engaged, or are about to engage, or have in anyway been

involved, in fraudulent or illegal activity on the Website


6.1. To be eligible to purchase the Goods on this Website and lawfully enter into and form contracts

with us, you must:

6.1.1. Be 18 years of age or over

6.1.2. Be legally capable of entering into a binding contract

6.1.3. Provide full details of a delivery address in the United Kingdom or the European

Economic Area (if you reside in the EEA)

6.2. If you are under 18, you may only use the Website in conjunction with, and under the supervision

of, a parent or guardian. If you do not qualify, you must not use our Website.


7.1. The prices of the Goods are quoted on the Website.

7.2. Prices for delivery are quoted for delivery in the United Kingdom unless otherwise specified.

7.3. Unless otherwise stated, the prices quoted include VAT but exclude delivery costs which will be

added to the total amount due from you. Details of our delivery charges can be located on our


7.4. We reserve the right, by giving notice to you at any time before delivery or performance of our

obligations to you, to increase the price of the Goods to reflect any increase in the cost to us due

to any factor beyond our control (such as without limitation, any foreign exchange fluctuation,

significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely

event of this occurring, you shall be entitled to cancel the order at any time before delivery.


8.1. Payment can be made by any major prepay, credit or debit card or through an electronic payment

account as explained on the order form.

8.2. By placing an order, you consent to payment being charged to your prepay/debit/credit card

account or electronic payment account as provided on the order form.

8.3. Payment will be debited and cleared from your account before the dispatch of the Goods to you.

8.4. When you pay for your order by card, we carry out certain checks which include obtaining

authorisation from your card issuer to ensure you have adequate funds and for security reasons.

This may involve validating your name, address and other personal information supplied by you

during the order process against appropriate third party databases including the card issuer,

registered credit reference agencies and fraud prevention agencies.

8.5. By accepting these Conditions you:

8.5.1. Undertake that all the details you provide to us for the purpose of purchasing the Goods

are correct and that the payment card you are using is your own and that there are

sufficient funds to cover the cost of the Goods ordered

8.5.2. Undertake that any and all Goods ordered by you are for your own private or domestic

use only and not for resale

8.5.3. Authorise us to transmit the payment and delivery information provided by you during

the order process (included any updated information) for the purpose of obtaining

authorisation from your card issuer to ensure you have adequate funds, to authenticate

your identity, to validate your payment card and for other security reasons, such as

fraud prevention

8.6. We shall contact you should any problems occur with the authorisation of your card.

8.7. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your

order and payment secure, but in the absence of negligence on our part, we cannot be held liable

for any loss you may suffer if a third party procures unauthorised access to any data you provide

when accessing or ordering from our Website.


9.1. All orders are subject to acceptance and availability. If any Goods ordered are not available, you

will be notified by email and you will have the option either to wait until the item is available or to

cancel your order. It is your responsibility to provide us with a valid email address so that we can

contact you if necessary.

9.2. Any order placed by you constitutes an offer to purchase the Goods from us. All such offers

received from you are subject to acceptance by us and we reserve the right to refuse any order

placed by you at any time prior to acceptance, without providing an explanation.

9.3. You shall be responsible for ensuring the accuracy of the details provided by you during the order

process and we will not accept an order unless all details requested from you have been entered


9.4. You agree that if we contact you to acknowledge receipt of your order such communication shall

not amount to our acceptance of your offer to purchase the Goods ordered by you from the


9.5. A contract between you and us (the 'Contract') incorporating these Conditions will only subsist

after we have debited your payment card and have confirmed that we have dispatched the Goods

or made them available to be downloaded. We will send you an email to confirm this (a

'Confirmation Notice'). The Confirmation Notice will amount to an acceptance of your offer to buy

the Goods from us. The Contract will only be formed when we send you the Confirmation Notice

(whether or not you receive it).

9.6. Where we agree to supply Goods to you permanently or on an ongoing (continuous) basis, such

as by subscription, they shall be provided for a minimum fixed period of time (the 'Minimum

Duration'). The length of the Minimum Duration will depend on which package or product you have

selected to purchase and is provided on the Website.

9.7. The Contract will relate only to the Goods stated in the Confirmation Notice. We will not be obliged

to supply any other Goods which may have been part of your order until we have sent you a

separate Confirmation Notice relating to it.

9.8. You must check that the details contained in the Confirmation Notice are correct and you should

print out and keep a copy of it.

9.9. You will be subject to the version of our policies and Conditions in force at the time that you order

the Goods from us, unless:

9.9.1. Any change to those policies or these Conditions is required to be made by law or

governmental authority

9.9.2. We notify you of any change to our policies or these Conditions before we send you the

Confirmation Notice, in which case, we are entitled to assume that you have accepted it,

unless we receive written notification from you to the contrary within seven working days

of receipt of the Confirmation Notice


10.1. The Goods will be delivered to you at the address you provided during the order process which

must be the address that is the billing address of your payment card.

10.2. We employ professional carriers. Nevertheless, you must examine the Goods on arrival. If you are

asked for your signature on delivery, you must examine the Goods before signing for it.

10.3. All Goods must be signed for by an adult aged 18 years or over on delivery.

10.4. Any dates quoted for delivering the Goods are approximate only. If no date is specified then it will

take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there

are exceptional circumstances.

10.5. We shall not be liable for any delay in delivering the Goods, however caused.

10.6. The Goods may be sent to you in instalments.

10.7. For Christmas deliveries, we recommend that you check our Website for the last date of delivery.

We will endeavour to dispatch all Goods that are in stock within 24 hours. However, we cannot

guarantee delivery by 24th December.


11.1. The Goods will be at your risk from the time of delivery.

11.2. Ownership of the Goods will only pass to you when we receive full payment of all sums due in

respect of them including VAT and the cost of delivery.


12.1. Cancelling before receiving a Confirmation Notice

12.1.1. You may cancel your order for the Goods at any time prior to receiving a Confirmation

Notice from us so long as you contact us in writing. You can send us a cancellation

notice by sending an email to sales@beatsworkin.net or a letter to beatsworkin 6

queens house queens street barnstaple ex32 8hj. Your cancellation notice must quote

your name, address, the name or a description of the Goods and your order reference


 12.2. Cancellation after receiving a Confirmation Notice

12.2.1. You are entitled to cancel your Contract at any time prior to receiving the Goods so long

as you provide us with written notice or, if you have received the Goods, so long as you

provide us with written notice at anytime within 7 working days starting from the day

after you received the Goods. You can send your cancellation notice by email to

sales@beatsworkin.net or a letter to beatsworkin 6 queens house queens street

barnstaple ex32 8hj. Your cancellation notice must quote your name, address, the name

or a description of the Goods and your order reference number.

12.2.2. Upon receiving your cancellation notice, we will contact you and provide details of

where you must return the Goods and other relevant instructions. You must then

immediately return the Goods to us at your own cost and risk. We reserve the right, at

our option, to collect the Goods from you. If we wish to collect the Goods we will notify

you of when they will be collected by us. We will charge you for the cost of collecting the

Goods and will deduct this from any sum owed by us to you.

12.2.3. The Goods must be returned to us in the same condition in which you received them

until such time as the Goods are either collected by us or delivered back to us by you.

You must return the Goods with its original packaging and the original invoice. You have

a legal obligation to take reasonable care of the Goods whilst they are in your

possession. If you fail to comply with this obligation, we may have a right of action

against you for compensation.

 12.3. Exception to the right to cancel

You will not have a right to cancel an order for any goods or services purchased from us, in the following


12.3.1. If you expressly agree to us beginning to provide any services before the end of the

cancellation period.

12.3.2. The Contract is for goods which are bespoke or have been personalised or which may

deteriorate (such as food)

12.3.3. The Contract is for goods and/or services the price of which is dependent on

fluctuations in the financial market which cannot be controlled by us

12.3.4. The Contract is for the sale of land, auctions and financial service agreements

12.3.5. The Contract is for the supply of: Audio or video recordings and computer software if unsealed by you Audio or video recordings and software and other items that you have

successfully downloaded where a free trial or demonstration was available

to you to view or download Newspapers, magazines and other periodicals Gaming, betting and lottery services

 12.4. Damaged, faulty or wrongly delivered goods

12.4.1. We will offer you a refund of the full purchase price, including the cost of delivery for

sending the goods to you, and the cost incurred by you in returning the Goods to us, if

it: Has been damaged on delivery Is in a faulty condition Develops a fault within 3 months of delivery Has been delivered to you in error

12.4.2. provided that you return the Goods to us and we are reasonably satisfied that the

Goods have not suffered damage after delivery or have not been misused or used other

than in accordance with the instructions or the problem is not due to normal wear and


12.4.3. Alternatively, at your option, instead of a refund (and subject to returning the Goods as

required under this clause) we will replace the Goods with the same or a similar product

(subject to stock availability).

12.4.4. Sometimes the product specifications from the manufacturer may change, in which

case, if you request a replacement, we will do our best to offer you a substitute of the

same or better quality at the same price. If you are not happy with the replacement, you

can return the Goods to us.

12.4.5. In order to claim a refund or replacement item please send us a cancellation notice as

soon as you become aware of a problem and no later than 7 working days after receipt

or the fault developing by email to sales@beatsworkin.net or a letter to beatsworkin 6

queens house queens street barnstaple ex32 8hj. Your cancellation notice must quote

your name, address, the name or a description of the Goods, a brief description of the

problem, fault or damage and your order reference number.

12.4.6. Upon receiving your cancellation notice, we will contact you and provide details of

where you must return the Goods and other relevant instructions. You must then

immediately return the Goods to us. We reserve the right, at our option, to collect the

Goods from you. If we wish to collect the Goods we will notify you of when they will be

collected by us.

12.5.  Incorrectly priced or described Goods

12.5.1. Whilst we try and ensure that all the information on our Website is accurate, errors may

occur. In the unlikely event that the price and/or description of an item listed on the

Website has been incorrectly advertised, we will not be under any obligation to sell or

provide those Goods to you.

12.5.2. If we discover the error before sending you a Confirmation Notice we will at our

discretion, either reject your order and notify you of such rejection, or inform you as

soon as possible and give you the option of cancelling your order or reconfirming it at

the correct price and/or description. If we give you the option of cancelling your order or

reconfirming it at the correct price and/or description but either cannot contact you or do

not receive your response within 14 days of sending you notification (whether or not you

receive it), we will reject your order.

12.5.3. If we discover the error after sending you a Confirmation Notice we may, at our

discretion and without incurring any liability to you, cancel the Contract provided that the

error is, in our reasonable opinion, obvious and unmistakable and could have

reasonably been recognised by you. We will notify if we cancel the Contract.

12.5.4. If your order is cancelled or rejected and you have already paid for the Goods, you will

receive a full refund in accordance with clause 12.7

 12.6. Delivery by instalments

12.6.1. The Goods may be sent to you in instalments. You may cancel the outstanding part of

your order and receive a refund, if you have already paid, of the purchase price of the

outstanding Goods in accordance with clause 12.7

 12.7. Processing refunds

12.7.1. We will examine any returned Goods and will notify you about your refund or

replacement item via email within a reasonable period of time. We will usually process a

refund or delivery of a replacement item as soon as possible and, in any case, within 30

days of the day we confirmed to you via email that you are entitled to it. Refunds will be

made by crediting the payment card or electronic payment account you used to

purchase the Goods.

12.7.2. We reserve the right to refuse to issue a refund or replacement and to recover the cost

of returning or collecting the Goods in the event that the Goods are found to have

suffered damage after delivery or have been misused or used other than in accordance

with the instructions or if the problem is due to normal wear and tear or if the Goods

have not been returned with its original packaging. This does not affect your statutory



13.1. If you have a comment, concern or complaint about any Goods you have purchased from us,

please contact us via email at sales@beatsworkin.net or by post at beatsworkin 6 queens house

queens street barnstaple ex32 8hj.


14.1. The content of the Website is protected by copyright (including design copyrights), trade marks,

patent, database and other intellectual property rights and similar proprietary rights which include,

(without limitation), all rights in materials, works, techniques, computer programs, source codes,

data, technical information, trading business brand names, goodwill, service marks utility models,

semi-conductor topography rights, the style or presentation of the goods or services, creations,

inventions or improvements upon or additions to an invention, confidential information, know-how

and any research effort relating to beatsworkin moral rights and any similar rights in any country

(whether registered or unregistered and including applications for and the right to apply for them in

any part of the world) and you acknowledge that the intellectual property rights in the material and

content supplied as part of the Website shall remain with us or our licensors.

14.2. You may download or copy the content and other downloadable items displayed on the Website

subject to the condition that the material may only be used for personal non-commercial purposes.

Copying or storing the contents of the Website for other than personal use is expressly prohibited.

14.3. You may retrieve and display the content of the Website on a computer screen, store such content

in electronic form on disk (but not any server or other storage device connected to a network) or

print one copy of such content for your own personal, non-commercial use, provided you keep

intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify,

copy or distribute or use for commercial purposes any of the materials or content on the Website.

14.4. You acknowledge that any other use of the material and content of this Website is strictly

prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy,

reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works

from such material and content.

14.5. No licence is granted to you in these Conditions to use any of our trade marks or those of our

affiliated companies.

14.6. Goods sold by us and Website content may be subject to copyright, trade mark or other

intellectual property rights in favour of third parties. We acknowledge those rights.


15.1. You are permitted to use the Website and the material contained in it only as expressly authorised

by us under our terms of use.


16.1. Notwithstanding any other provision in the Conditions, nothing will affect or limit your statutory

rights; or will exclude or limit our liability for:

16.1.1. Death or personal injury resulting from our negligence

16.1.2. Fraud or fraudulent misrepresentation

16.1.3. Action pursuant to section 2(3) of the Consumer Protection Act 1987

16.1.4. Any matter for which it would be unlawful for us to exclude or attempt to exclude our


16.2. The Website is provided on an 'as is' and 'as available' basis without any representation or

endorsement made and we make no warranties or guarantees, whether express or implied,

statutory or otherwise (unless otherwise expressly stated in these Conditions or required by law) in

relation to the information, materials, content or services found or offered on the Website for any

particular purpose or any transaction that may be conducted on or through the Website including

but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance,

security, accuracy, condition or completeness, or any implied warranty arising from course of

dealing or usage or trade custom.

16.3. We will not be liable if the Website is unavailable at any time.

16.4. We make no representation or warranty of any kind express or implied statutory or otherwise

regarding the availability of the Website or that it will be timely or error-free, that defects will be

corrected, or that the Website or the server that makes it available are free of viruses or bugs.

16.5. We will not be responsible or liable to you for any loss of content or material uploaded or

transmitted through the Website and we accept no liability of any kind for any loss or damage

resulting from action taken in reliance on material or information contained on the Website.

16.6. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any

information provided by you. You must bear the risk associated with the use of the internet. In

particular, we will not be liable for any damage or loss caused by a distributed denial-of-service

attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other

material which is malicious or technologically harmful that may infect your computer, peripheral

computer equipment, computer programs, data or other proprietary material as a result of your

use of the Website or you downloading any material posted or sold on the Website or from any

website linked to it.

16.7. We will use all reasonable endeavours to carry out our obligations within a reasonable period of

time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from

any delays in doing so.

16.8. We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of

pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:

16.8.1. any economic losses (including without limitation loss of revenues, profits, contracts,

business or anticipated savings and any other consequential loss); or

16.8.2. any loss of goodwill or reputation; or

16.8.3. any special or indirect losses; or

16.8.4. any loss of data; or

16.8.5. wasted management or office time; or

16.8.6. any other loss or damage of any kind suffered or incurred arising out of or in connection

with the provision of any matter under these Conditions and/or the Contract and/or the

use of this Website or any aspect related to your purchase of the Goods even if such

losses are foreseeable or result from a deliberate breach of these Conditions by us that

would entitle you to terminate the Contract between us or as a result of any action we

have taken in response to your breach of these Conditions. Without prejudice to the

terms of this clause and in the event that we are unable to rely upon it, our liability for all

and any losses you suffer as a result of us breaking the Contract, whether or not

deliberate, including those listed in clauses 16.8.1 to 16.8.6, is strictly limited to the

purchase price of the Goods you purchased.

16.9. You agree to fully indemnify, defend and hold us, and our officers, directors, employees and

suppliers, harmless immediately on demand, from and against all claims, including but not limited

to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including

reasonable administrative and legal costs, arising out of any breach of these Conditions by you, or

any other liabilities arising out of your use of this Website or any other person accessing the

Website using your personal information with your authority.

16.10. This clause does not affect your statutory rights as a consumer, nor does it affect your contractual

cancellation rights.


17.1. We shall have no liability for delays or failures in delivery or performance of our obligations to you

resulting from any act, events, omissions, failures or accidents that are outside of our control

('Force Majeure'), which, without limitation, include:

17.1.1. Strikes, lock-outs or other industrial action

17.1.2. Shortages of labour, fuel, power, raw materials

17.1.3. Late, defective performance or non-performance by suppliers

17.1.4. Private or public telecommunication, computer network failures or breakdown of


17.1.5. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether

declared or not) or threat or preparation for war.

17.1.6. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster

or extreme weather conditions.

17.1.7. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of

public or private transport.

17.1.8. Acts, decrees, legislation, regulations or restrictions of any government

17.1.9. Other causes, beyond our reasonable control

17.2. Our performance will be deemed to be suspended for the period that the event of Force Majeure

continues, and we will have an extension of time for performance for the duration of that period.

We will use our reasonable endeavours to minimise any delay caused by Force Majeure or to find

a solution by which our obligations may be performed despite the Force Majeure event. We shall

promptly notify you of any Force Majeure event giving details of it and (where possible) the extent

and likely duration of any delay.

17.3. Where the period of non-performance or delay in relation to any event of Force Majeure exceeds

30 days from the date of notice to you of the event of Force Majeure, either you or us may, by

written notice to the other, terminate the Contract with immediate effect upon service.


18.1. In order to monitor and improve customer service, we sometimes record telephone calls.

18.2. We shall be entitled to process your data in accordance with the terms of our Privacy Policy.

Please view this document for further information. All information provided by you will be treated

securely and in accordance with the Data Protection Act 1998 (as amended).

18.3. You can find full details of our Privacy Policy on the Website.


19.1. Except for our affiliates, directors, employees or representatives, a person who is not a party to

the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any

term of the Contract but this does not affect any right or remedy of a third party that exists or is

available apart from that Act.


20.1. To provide increased value and convenience to our users, we may provide links to other websites

or resources for you to access at your sole discretion and risk. You acknowledge and agree that,

as you have chosen to enter the linked website we are not responsible for the availability of such

external sites or resources, and do not review or endorse and are not responsible or liable in any

way, whether directly or indirectly, for:

20.1.1. The privacy practices of such websites

20.1.2. The content of such websites, including (without limitation) any advertising, content,

products, goods or other materials or services on or available from such websites or


20.1.3. The use which others make of these websites; or

20.1.4. Any damage, loss or offence caused or alleged to be caused to you, arising from or in

connection with the use of or reliance upon any such advertising, content, products,

goods, materials or services available on and/or purchased by you from such external

websites or resources


21.1. You must not create a link to the Website from another website, document or any other source

without first obtaining our prior written consent.

21.2. Any agreed link must be:

21.2.1. To the Website's homepage

21.2.2. Established from a website or document that is owned by you and does not contain

content that is offensive, controversial, infringes any intellectual property rights or other

rights of any other person or does not comply in any way with the law in the UK and the

law in any country from which they are hosted

21.2.3. Provided in such a way that is fair and legal and does not damage our reputation or take

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